Delivery And Dispatch Information - JacketAge

Delivery & Dispatch Policy – Jacketage

At Jacketage, we aim to provide transparent and reliable delivery services to ensure a smooth shopping experience for our customers. Please read our Delivery & Dispatch Policy carefully before placing an order.

Dispatch Time

• All orders are processed and dispatched within 10 to 12 business days.

• Business days do not include weekends or public holidays.

• Dispatch time may vary during peak seasons, sales, or due to unforeseen circumstances.

Order Processing

• Once your order is successfully placed, it enters our processing system immediately.

• You will receive an order confirmation once your purchase is completed.

• Tracking details will be shared once the order has been dispatched.

Order Cancellation Policy

• Orders can be cancelled only within 24 hours of placing the order.

• After 24 hours, cancellations will not be accepted under any circumstances, as the order moves into production or dispatch preparation.

• To request a cancellation within the allowed time, please contact our support team promptly with your order details.

Delivery Time

• Delivery timelines depend on your location and the courier partner.

• Estimated delivery begins after dispatch, not from the date of order placement.

• Jacketage is not responsible for delays caused by courier services, customs clearance, or natural events.

Incorrect Address or Failed Delivery

• Customers are responsible for providing accurate shipping details.

• Jacketage will not be liable for delays or losses caused by incorrect or incomplete addresses.

• Re-shipping costs (if applicable) will be borne by the customer.

Important Notes

• Once an order has been dispatched, it cannot be cancelled or modified.

• By placing an order with Jacketage, you agree to this Delivery & Dispatch Policy.

For any questions or support, please contact our customer care team.

Team Jacketage